Using Documentation

This section outlines the structure of the VoiceXML Implementation Reference Guide and explains other guides in the documentation set and their intended audiences.

Contents of This Guide

This guide consists of four chapters. The following table describes each chapter.

Chapter or Appendix

Description

Preface

Introduces the structure of this guide, and explains how information is presented

Chapter 1, Introduction

Provides some background on voice browsers, voice standards, and the Vocalocity VoiceXML Interpreter. Lists the specifications to which the VoiceXML Interpreter conforms.

Chapter 2, VoiceXML Element Summary

For each VoiceXML element, provides additional detail for how the Vocalocity Voice Browser implements the VoiceXML standard.

Chapter 3, Standard Types and Defaults

Lists the standard event types, session variables, and application variables in the Vocalocity Voice Browser VoiceXML implementation, and how to configure them.

Chapter 4, SpeechWorks OSR Notes

Contains implementation suggestions or usage notes for using SpeechWorks OSR with the Vocalocity Voice Browser.

 

Related Documentation

There are several different guides to help you understand, implement and run the Vocalocity Voice Browser. The documentation set consists of the following guides.

Guide

Description

Intended Audiences

Vocalocity Voice Browser Installation Guide

Contains hardware and software requirements for the Vocalocity Voice Browser, describes deployment options, and contains procedures for installing and configuring Vocalocity software, third-party software, and hardware.

Note: Operations information is included in the Control Center User’s Guide.

Anyone planning an implementation or installing Vocalocity Voice Browser, Voice Browser components, and Vocalocity tools

Vocalocity App Center User’s Guide

Describes how to build and deploy Vocalocity Voice Browser solutions using Vocalocity App Center and the Vocalocity Voice Browser

Voice application developers who are creating and publishing VoiceXML applications for their own use or for their customers

Vocalocity Control Center User’s Guide

Describes how to monitor Vocalocity Voice Browser solutions

Operations personnel performing ongoing maintenance of Vocalocity Voice Browser solutions

Vocalocity Info Center User’s Guide

Describes how to gather call information and use that information to support Vocalocity Voice Browser solutions

Support personnel responsible for troubleshooting and supporting voice applications

VoiceXML Implementation Reference Guide

Describes how the Vocalocity Voice Browser implements VoiceXML 2.0 and 2.1.

This guide should be used along with the W3C VoiceXML specifications when developing applications.

Application developers who are creating VoiceXML applications for the Vocalocity Voice Browser

Technical personnel who are responsible for troubleshooting deployed applications